End to end
Facility Services

“I just wanted to express my appreciation for the work that your team completed in replacing the carpet in 12 offices recently our school.

They were fantastic, and completed it all very promptly and with minimal disruption and accommodating last minute changes. Specifically, the Supervisor who went above and beyond and ensured clear labelling of furniture, ensuring items went back correctly, all with minimal disruption of access for everyone.”

“I just wanted to express my gratitude for how smoothly the project went—especially considering the tight timeframes around ACM and the challenges you faced in preparing for the works. You are one of the most organised and methodical Project Managers I’ve come across, and now you’ve set the bar!”

“The supervisor was very easy to work with and great in his follow up if there was an issue.  In our company, we have four core values that we ask our employees (and by extension, our Subcontractor’s – “One Team”) to observe, act on, and deliver. One of these core values is Customer Service. On this occasion, your staff have shown what we like to call good old-fashioned customer service. This has been recognized by our customers.  Well done and keep up the good work.  Vendor Governance”

“AWB are currently coming to the end of a sticky job (every contractor has one from time to time), and the challenges have been handled well with excellent communication with the centre manager. Overall, a very positive experience.”

“We have had some amazing feedback from one of our centres regarding your technician: He was absolutely amazing, he had great attention to detail, he took notes for his next visit & has wonderful communication. Cannot rate him highly enough he has hands down been the best maintenance contractor we have had.”   Thank you for representing us so well, you guys are doing an amazing job!”

“I would like to take this opportunity to formally commend your team, for the outstanding work carried out on the refurbishment of Agnes Walsh House Level 1.  Throughout the project, your team demonstrated a high level of professionalism, diligence, and sensitivity to the clinical environment in which the works were conducted. Particular care was taken to minimise disruption and ensure safety, which was greatly appreciated by all stakeholders involved.”

“I appreciate Toby and Chelsea’s efforts on minor works projects. Very quick turnaround on the quotation of the 15 urgent projects (much quicker than other builders I was speaking to). Toby has shown great professionalism on projects.  I have spoken to multiple builders at the beginning due to the high urgency with no follow up from any of them except for Toby.  Toby has been to site with me, our Client and different subcontractors multiple times to develop the scopes and offer support to get the works done (very complex project which requires large amount of communication). “

“I just wanted to pass some good feedback on from our client.  We have been advised the staff onsite are very pleased with the results and service received from AWB. They are hoping to have more done, if budgets are approved and they have requested AWB to run with these works.  Thanks for your great work. Really appreciated!”

“Thanks again for the job you did on the BHL project. I don’t think it would have been as successful or as easy with any other contractor.   Also you have a very impressive team which is also a reflection on you.   Thanks again and look forward to doing more work with you!”

“I have spoken with the team and we are all very happy with AWB’s performance as one of our building maintenance contractors.  AWB is always prompt for site meetings/scheduled jobs, easy to work with and obtain quotes; Quotes contain breakdown of costs; Invoices state correct PO and references etc Work gets done!”